![]() It minimizes or even completely eliminates those frustrating, “Oh, I thought was doing that!” moments. ![]() Clarifying roles and responsibilities: One of the biggest benefits of a swimlane flowchart is that it clearly shows who’s doing what part of a process.What is the purpose of a swimlane diagram?Ī swimlane workflow diagram offers a number of important advantages for teams and organizations, including: This swimlane flowchart shows what happens immediately after a customer places an order: There can certainly be complex swimlane diagrams, particularly for established or cross-functional processes that have a lot of steps and team members involved.īut, for the sake of a basic understanding, let’s stick with a simple swimlane diagram example. It makes it easy and intuitive to immediately understand who does what. This visual tool takes something we’re all familiar with - the lanes of a lap pool - and uses them to represent responsibilities within a team or an entire organization.Įach person, department, or team gets their own “lane” on the diagram where their steps or deliverables will be listed. What is a swimlane diagram?Ī swimlane diagram is a flowchart that displays who is responsible for certain parts of a process. Fortunately, a swimlane diagram can help you get a clear handle on everybody’s responsibilities. In many cases, it can be true - too many hands working all at once can feel like chaos.īut here’s the thing: When you have a clear handle on who’s doing what, extra cooks can actually lead to peak efficiency and superior quality. You’ve probably heard the old sentiment about “too many cooks in the kitchen.” Or, maybe you’ve experienced it yourself.
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